Contact Us

We’re here for you.

Whether you have a question about a product, need help with an order, or simply want to share your experience with us, we’d love to hear from you. At Matin & Parfum, your comfort and satisfaction matter deeply to us, and we are always happy to assist.

Customer Support

For inquiries, assistance, or concerns, please contact us at:
Email: 

We aim to respond within 24–48 hours (excluding weekends & holidays).

Order & Shipping Questions

If your message is about an existing order, please include:

• Your full name

• Order number

• Any relevant details

This helps us assist you quickly and accurately.

Collaboration & Press

For influencer partnerships, collaborations, or media inquiries, please contact:
Email: 

Business Hours

Monday – Friday
10:00 AM – 5:00 PM EST

(We rest and recharge on weekends — so we can serve you better during the week.)

Stay Connected

Follow us on social media for updates, new releases, and indulgent inspiration.

Instagram: @matinetparfum
TikTok: @matinetparfum